About the Role
Unitron is growing and has a new opening for IT Support Specialist! Support the IT department in day-to-day operations, ensuring technology needs for the company are met. Provide IT services related to hardware and software maintenance and support for employee needs.
Major Duties and Responsibilities
- Install, operate, and maintain computer systems, communication systems, and related technology.
- Configure hardware, software, and peripherals such as printers and scanners.
- Perform system repairs and daily support for network users.
- Manage data backups.
- Ensure software and security updates are applied to desktops, laptops, and servers.
- Complete internal employee moves including phones and equipment.
- Generate purchase requisitions for IT hardware/software.
- Prepare monthly IT expense reports.
- Track and maintain software licensing.
- Perform Exchange server mailbox maintenance.
- Manage user account creation and deactivation.
- Assist with IT-related initiatives and troubleshooting.
- Handle IT security and hardware needs for new employees and ensure proper offboarding for former employees.
- Communicate IT processes and deadlines to staff.
- Perform additional tasks as required.
Compensation Range: $57K – $67K commensurate with experience
Work Scheduel: Monday - Friday 7:00 AM to 4:00 PM
Requirements
3-5 years of relevant work experience.
Associate degree in information systems or computer science preferred.
High school diploma or equivalent required.
IT certification (e.g., CompTIA A+, Microsoft Certified IT Professional) is a plus.
US Citizenship or Legal Permanent Resident status.
ADDITIONAL QUALIFICATIONS
Strong understanding of computer and network hardware and software systems.
Proficient in Microsoft Office Suite, Adobe Acrobat, and various versions of Windows and Server environments.
Knowledge of internet security and data privacy principles.
Excellent communication and problem-solving skills.
Strong organizational and time-management abilities.
Ability to explain technical issues to non-technical users.
Capable of handling confidential information.
Attention to detail.
Ability to lift equipment up to 40 pounds.
Flexibility to work evenings and weekends as needed.
About the Company
At Unitron, we empower people with life-enhancing hearing experiences that fit seamlessly into their world. Our sound performance technology, Experience Innovations, and intuitive design work perfectly together to provide personalization and optimization. Because everyone deserves to Love the experience™.
Our people
You’ll embrace each day with a shared sense of purpose – empowering people through smart hearing solutions. It’s rewarding work: creative, connected, caring and committed.
Our work
We believe the world would be a better place if people felt really good about the entire hearing care experience. Providing an exceptional product is just the beginning.
Your future
We’re one of the fastest growing hearing care companies in the world, backed by Sonova, a global leader. You’ll find plenty of room to grow personally and professionally in an upbeat, rewarding environment.